Frequently Asked Questions about Monthly Subscriptions

Because your time deserves better than laundry logistics.

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Because your time deserves better than laundry logistics. 〰️

  • Pay-per-pound pricing works best for occasional laundry. Subscriptions are designed for households with recurring needs who want predictable pricing, priority scheduling, and consistent care without recalculating every order.

    Subscriptions simplify laundry. They’re about reliability, not just price.

  • Subscriptions offer a lower effective cost over time for households that use laundry service regularly. Members also receive priority scheduling and consistent service access, which are not guaranteed with one-time orders.

  • Each plan includes a monthly allowance based on typical household usage. If you exceed your allowance, additional weight is billed at a clear, standard rate. There are no surprise fees.

  • IteThe included allowance ensures fairness and consistency across all households. Most members naturally fall within their plan’s range, allowing laundry to stay simple while still protecting service quality for everyone.m description

  • ISubscriptions are designed around service access and scheduling, not pound banking. Unused pounds do not roll over, but your plan ensures availability when you need it most.tem description

  • Quality matters. Loads over 50 pounds require additional processing time to ensure garments are cleaned, dried, and folded properly. This protects fabric care and service standards.

  • Garments that require hang drying or additional handling take more time and attention than standard laundry. Premium Care ensures those items are handled appropriately without rushing or compromising quality.

  • Yes. Subscriptions may be paused for up to two months per year with advance notice. This allows flexibility while maintaining service availability for active members.

  • Limits ensure fair access, consistent turnaround, and service quality for all members. Subscriptions are structured to support reliability, not unlimited use.

  • Because laundry doesn’t happen once. It happens every week. Subscriptions remove the friction of repeat scheduling, fluctuating costs, and availability concerns.

  • À la carte service is available for occasional needs. Subscriptions are best suited for households that value consistency, priority access, and simplicity.

  • No long-term contracts. Subscriptions are billed monthly and may be adjusted or paused within policy guidelines.

Our subscriptions are designed to remove laundry from your decision-making, not add to it.